Ruth approached us with a problem. The system that Paramount, one of the largest independent care service providers in the UK, used to manage their staff, clients, care requirements and invoicing was very tired.
It was taking too long to perform simple tasks, having been built on an access platform, it was not well suited to the needs of the ever expanding business.
Ruth asked Tayfusion to help.
We developed a replacement for the tired system, improving upon the processes and data handling, building a new fast and efficient system that suited the exact needs of the business from the ground up.
Getting to know Paramount was difficult, we have to say. It is a complicated business with lots off staff, clients and special shift allocation considerations.
Suffice to say, we got right 'under the skin' of Paramount in no time, within a month we launched Paramount CRM.
PCRM is hosted on a Windows server in-house, and is THE business critial system.
It does what they need it to do, and does it very well... Together with Ruth at Paramount we have continued to evolve and grow the system where required.
Just a short note of thanks for setting up our new web-site.
Now we have put photos on the system it is really working for us. I appreciate all the time and patience spent with us explaining the various functions and updating procedures that we can use.
Having used Tayfusion services before on the development of the P.S.Properties web site - which I thought was great for our requirements at that time - I feel this new site is a definite step forward and your after sales support to carry out slight amendments to meet our changing needs is invaluable.
Many thanks for your continued support and best wishes for the future.
Hamish Robbie Lettings